The Team Support (HR) Lead/Manager’s role is to guide staff into and out of the organization, and support them throughout their staff life cycle with Sunrise. They are responsible for maintaining and developing staff benefits, running payroll, overseeing the onboarding and offboarding, and holding key policies in the Employee Handbook. The TS Lead is also responsible for tracking staff demographics, ensuring staff completion of general staff trainings that relate to Sunrise policy in the Employee Handbook.
Responsibilities
General and Health Insurance Benefits
Manage the implementation and compliance of health benefits to employees
Manage onboarding and offboarding of staff to general benefits, health benefits, and assist staff with general and health benefits questions/issues.
Collaborate with health insurance brokers to maintain and update our health benefits systems and accounts, and update health benefits policies as needed.
Grievances and Harassment Reporting and Processes
Help create and run trainings for staff related to grievance/harassment policy, restorative justice, and consent.
Support on active grievance and complaint processes.
Onboarding and Offboarding
Lead onboarding calls for newly hired Sunrise employees and fellows/interns (if necessary)
Track and ensure new hires complete all onboarding tasks
Run background checks for new hires and store them in Staff Folders
Manage offboarding process for Sunrise staff by coordinating with relevant parties
Payroll Info Maintenance
Onboarding new staff to HRIS/payroll, bottomline checking w4 and 1-9 EE forms and store them in staff folders
Offboarding staff from HRIS platforms and spreadsheets
Keep payroll related spreadsheets and our payroll platform updated
Assist staff with questions about payroll
Assists with running payroll and onboarding staff who contribute into 401ks
Young People Safeguarding and COVID Policy Update and Compliance
Manage the process for updating Sunrise’s Young People Safeguarding Policy and COVID policy, following the lead of the compliance team to indicate when it needs to be updated, to ensure it meets best practices and legal compliance
Coordinate with the Compliance Team to ensure that the necessary staff are trained on the COVID and Young People Safeguarding policies
Supports responses to policy violations and unforeseen circumstances, including if a staff member gets COVID or if a young person reports an issue at a Sunrise National event
Possibly, attend staff events with more than 50 attendees and ensures YPS and Covid policies are implemented
Staff Trainings
Manage staff trainings including but not limited to: Sexual Harassment Prevention Training, Health Care and Open Enrollment Training, and conflict and consent.
Team Support Communication Coordination
Do bi-weekly coordination of communications from our department to staff
Communicating to staff about upcoming time off for all staff including holiday reminders
Assessing and update the ways our department communicates with staff and will assess and develop ways of improving this communication
Staff Surveys
Run staff demographic survey once a year
Run wellness staff survey
System Management
Security
Works with the Data and TS Director in formalizing a clear security system for all staff
Ensures the google drive is correctly shared with staff
Qualifications
Must Haves
2 year experience in HR related work
Commitment in building and maintaining accessible HR tracking systems and processes
Experience running payroll and timecards
Takes initiative and is proactive
Understanding of health care benefits
Detail oriented and highly organized
Skilled in project management
Ability to prioritize and manage competing needs
Excellent communication skills
Able to redirect questions/asks in a timely manner
A deep understanding of justice, equity, and anti-oppression and is able to approach the workplace with the commitment in supporting staff
Able to be self-directed, prioritize and manage time well
Experience working with spreadsheets/google sheets
Ability to create and lead staff trainings and surveys
Willing to travel for work
Nice To Haves
Experience with ADP platform
Has led hiring processes
Experience with responding to grievances and complaints
Has experience working with staff unions