OVERVIEW
From August 19-22, 2024, Democrats from all over the country will gather together in the City of Chicago to participate in the Democratic National Convention, where we will nominate President Joe Biden and Vice President Kamala Harris for re-election. The Democratic National Convention Committee (DNCC) is assembling a diverse team with skills in community engagement, event logistics, finance, operations, IT, and more. The DNCC team will oversee and deliver on all aspects of the planning and execution of this Convention, from housing the delegates to convening Platform Committee meetings to producing the Convention’s live programming, which will be seen by hundreds of millions of people around the world.
SUMMARY
As the Mac Systems Administrator you will oversee the deployment and management strategy for the DNCC’s Mac computers, printers, conference room equipment, mobile devices and other endpoints. Responsibilities include system administration, software deployment, OS patching, and bash scripting. You will be able to hit the ground running supporting a diversely segmented user base across several environments. Strong communication skills and technical proficiency are essential.
REPORTING STRUCTURE
KEY RESPONSIBILITIES
Systems Management of Mac computers using JAMF, Apple Business Manager, Apple Configurator and related technologies.
Application Deployment: Create custom application packages, bash scripts, and workflows to ensure software is reliably installed and updated.
Vendor Collaboration: Work closely with vendors to ensure technology needs are met, coordinating changes with our help desk and project management teams.
Security: Ensure security protocols and controls are implemented according to the organizational standards established by our security team.
Documentation: Develop policies, procedures, user training materials and tutorials for our staff and help desk team.
Participate in special projects and perform related duties as assigned.
QUALIFICATIONS
Bachelor's Degree in Computer Science or related field or equivalent work experience.
At least 4 years of professional IT experience in System Administration & Operations, including hardware and software maintenance and user account management.
Strong skills in configuring and maintaining Mac OS X and iOS-based devices.
Demonstrated experience using JAMF Pro for Apple device administration.
Proficiency with CLI commands and bash scripting custom deployment scenarios.
Proficiency in packaging for deployment user applications such as Microsoft Office, Google Chrome, and Adobe Acrobat.
Familiarity with common networking concepts as it relates to MDM, including PKI and certificate management.
Familiarity managing Google Workspace Applications via MDM systems
Analytical skills for technical problem-solving.
Excellent customer service and communication skills.
Experience with the management and mass deployment of user hardware such as printers, copiers, and scanners.
TRAVEL
There is no travel expected for this position.
WORK ENVIRONMENT/PHYSICAL DEMANDS
The DNCC will mainly operate out of the Headquarters Office, but will also maintain a number of satellite offices and additional venues. All of these spaces are professional office environments, and will require the operation of office equipment such as computers, phones, and copy machines. This position mainly uses an assigned workstation but may require movement or maintaining a stationary position for short or long periods of time. Employees may be asked to do tasks requiring dexterity or lifting items weighing up to 10 lbs. All employees may request a reasonable accommodation to perform their job tasks.
ANTICIPATED START DATE: ASAP
JOB LOCATION: Chicago, IL
FLSA ELIGIBILITY: This is an exempt position under the FLSA.
SALARY & BENEFITS: The anticipated starting salary for this position is $90,000. The DNCC offers a benefits package that includes medical, dental, and vision insurance.
COVID-19 Policy
To center the safety and well-being of our teams, The DNCC requires all employees to be "up to date" on COVID-19 vaccination status as prescribed by the CDC as a condition of employment, unless otherwise prohibited by applicable law. If you seek a reasonable accommodation in relation to the DNCC’s COVID-19 policy, you should speak to the HR team prior to reporting to an office location.
Equal Opportunity Employer
The Democratic National Convention Committee (DNCC), is committed to diversity among its staff, and recognizes that its continued success requires the highest commitment to obtaining and retaining a diverse staff that is best able to deliver a Convention that reflects the values and diversity of our Party and Country. The DNCC is an equal opportunity employer and it is our policy to recruit, hire, train, promote and administer any and all personnel actions without regard to sex, race, age, color, creed, national origin, religion, economic status, sexual orientation, veteran status, gender identity or expression, ethnic identity or disability, or any other legally protected basis. The DNCC will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.
Reasonable Accommodation
The Democratic National Convention Committee is committed to the full inclusion of all qualified individuals. As part of this commitment, the DNCC will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If a reasonable accommodation is needed, please contact hr@demconvention.com.