Blue Action is a data-driven community of donors committed to helping elect Democrats, support good causes, and progressive change.
We are seeking a detail-oriented and versatile Operations Associate. This role combines hands-on SMS campaign management with critical data administration responsibilities, requiring technical proficiency, attention to detail, and strong client communication skills.
Key Responsibilities:
Submit and manage 10DLC (10-Digit Long Code) and toll-free number registrations with carriers, ensuring compliance with current regulations and industry standards
Stay informed of SMS compliance requirements and best practices, including TCPA and carrier guidelines
Assist with new client onboarding, including record keeping and maintenance of documentation
Conduct thorough quality assurance checks to ensure accuracy and integrity of programs
Effectively communicate with clients regarding copy, scheduling, and results.
Qualifications:
Strong attention to detail and organizational skills
Excellent written and verbal communication skills for client-facing reporting
Ability to manage multiple projects simultaneously and meet deadlines
Experience with SMS marketing platforms or CRM systems preferred
Understanding of data privacy regulations and SMS compliance requirements a plus
This position offers an excellent opportunity to develop expertise across both marketing technology and data operations in a dynamic, client-focused environment.
Benefits
Salary: $59,000 - $65,000 annual
Healthcare
401k
The position will run through December 2026.