Galvanize USA: Research and Messaging Associate

LOCATION

Remote

SALARY

The starting salary range for this position is $60k - $70k. Placement within this band will be determined based on years of prior experience and relevant skills. / Yearly

COMPANY

Galvanize USA

DEPARTMENT

Research

EMPLOYMENT TYPE

Non-Profit

APPLICATION INSTRUCTIONS

Submit an application via JazzHR. Applications will be accepted and reviewed on a rolling basis until the position is filled. No calls please.

JOB DESCRIPTION

Position Summary

The Research & Messaging Associate will report to the Senior Knowledge and Research Manager, playing a pivotal role in crafting and testing content that resonates with and influences our audience of moderate women. This position entails enhancing research-informed programming, supporting qualitative research projects, and promoting the integration of research findings throughout the organization to ensure cohesive strategy implementation.

Key responsibilities include managing the testing and evaluation of messages and ads that further the initiatives of Galvanize USA and Galvanize Action, conducting qualitative data analysis, aiding in the interpretation of complex data, and facilitating the application of research insights across various teams.

The Associate will benefit from the expertise of experienced researchers, partners, and vendors within the social justice sector. They will receive support to identify and leverage their unique skills and contributions, thereby driving forward the mission of the organization.

 

Responsibilities and Tasks 

Support Creative Content Development and Analysis:

  • Lead the operationalization of the testing program—development, fielding, and initial analysis— in collaboration with the Campaigns team, guided by the Sr. Knowledge and Research Manager. 

  • Support the development of research-informed messaging frameworks and creative content that positively influence our target audience towards prosocial stances, and foster a vibrant online community of women.

  • Test messages and ads using a third-party vendor to look for movement on key indicators.

  • Oversee the maintenance and updates of the messaging library and testing database.

  • Conduct initial analysis, including content analysis, of campaign ad test results to identify key takeaways, best practices, and broader learnings for the movement.

Opposition Message Analysis:

  • Monitor and test opposition messages to understand and counteract potential impacts on our programming.

Support Qualitative Research Projects:

  • Learn from senior staff how to develop project scope, budget, and research design.

  • Support the management of vendor relationships and coordination of the implementation and initial analysis of qualitative projects.

Audience Understanding & Knowledge Socialization:

  • Work closely with the Sr. Knowledge and Research Manager to track and evaluate audience understanding across research projects and key issues.

  • Analyze open responses from surveys to better understand attitudes and internalized traits of our target audience, and transform qualitative insights into memos for organization-wide use.

  • Support the Sr. Knowledge and Research Manager with creation of decks and resources to socialize research learnings across the full organization.

Administration & Team Support:

  • Support administrative and operations needs with research vendors and consultants on as needed basis.

  • Provide timely and relevant support of data requests for specialized research projects and external use cases.

  • Miscellaneous 

  • All employees of Hopewell Fund are required to complete timesheets

  • Performs other duties as needed

 

Education, Experience, Knowledge, Skills and Ability  

We are seeking candidates who are excited about growing their research skills, lead with curiosity and critical thinking, and are passionate about unlocking the power of women to advance progress for all. You should have:

Education and Experience:

  • Minimum two years experience in qualitative and applied research

  • Excellent writing and verbal communications skills

  • Extremely well organized and detail oriented

  • Experience with various methods of qualitative research, including focus groups and in-depth interviews

  • Experience in developing and/or testing messages and creative content for campaigns in a non-profit or political context

  • Ability to parse and understand research and public opinion data in a pragmatic, real world, and actionable way, and to translate data for different levels of audience understanding

  • Demonstrated ability to work collaboratively, work well under pressure and deadlines, and manage multiple priorities and projects effectively

  • Demonstrated ability to build sound relationships with staff at all levels and to provide input where and when appropriate

  • Ability to effectively work remotely

Knowledge, Skills, and Abilities:

  • Flexibility to adjust and contribute to continually evolving work and changing priorities

  • Proficient in Google suite products

  • Mixed-methods research experience and ability to understand statistical data

Valued and Non-Essential Education, Experience, Knowledge, Skills and Ability 

  • Bachelors or Masters degree in a social science field

  • Background in crafting impactful communications tailored to a targeted audience

  • Understanding of behavioral psychology and/or behavioral science

  • Experience with R